Laser Printer Sales, Service and Repair. Plus Managed Print Services!

We sell, service and repair laser printers and copiers. We also offer an excellent Managed Print Services program called PrintDOME which has been developed over the past 15 years and has thousands of printers and copiers under contract. Visit our homepage HERE. We are located in Southbridge, MA.

Canned Food Drive, Please Donate!

I decided to put out a box for a canned food drive in our lobby and donate the food to a local Worcester, MA charity called Rachael's Table. After a week I got two more businesses to allow me to put out donation boxes. Now I am working with a local supermarket to set up a third drop spot. It seems the drive is growing and I thought hey, why not hit the net? So if you or anyone you know would be so inclined please send your canned food or boxed food donations (NO GLASS) to

Expert Laser Services
1 North Street
Southbridge, MA 01550

even if 50 people sent one can it could make a huge difference. The Drive will go until the week before thanksgiving at which point the food will be delivered to Rachael's Table. Here is the info about the food pantry

Rachael's Table Distributes donations to over 40 Charity's in the city of Worcester, MA!

Social MPS

Although you see some examples today, social media still has a long way to go in the B2B realm. I am pleased to say that within the context of our company (a B2B and MPS provider) Social Media has proved to be a valuable addition to our marketing plan. For us, social media has spawned local and international media attention, several prospects and a new customer all in the short few months time that we have had a social media program. As the creative marketing professional who suggested, organized and launched Expert Laser Services social media program I am happy to say that I think B2B social media really has a place within the Managed Print Services Industry.

There was a time when the prospect of working in an office seemed like a creative and or mental death sentence for me. A fate where I would be stifled artistically yet able to pay my mortgage and have health benefits. How ever after several years of being tossed around my company in various odd jobs landing a web/graphic design, SEM/SEO and Social Media Marketing roll I realized this industry could indeed be creative and fun at least from a marketing perspective.

Through musical MPS experiments, printer destruction contests and other oddities I have made connections with a lot great people within the MPS industry and was surprised to find individuals with as much if not more creative flare for the MPS industry as me. Greg Walters "Death of the Copier" blog has provided some inspiration for my Adventures in Office Imaging blog. Granted our sense of humour is a bit different, My focus is a creative perspective on industry relevant topics mixed with humor and knowledge of said focus while "DOTC" has a slightly sarcastic, rather entertaining but very professional and very readable twist on its content which is very much focused on "as they happen" industry developments and industry wisdom as well as great technology tidbits.

Now with the MPSA in place we see people all over this industry starting to garner a focus and determination to move MPS forward (even if the buzz is the low hum of intense activity).

The MPS community is just that, a group of people from large and small companies alike exploring this brave new world of the imaging industry and I am happy to say that social media and creative minds have a place in said brave new world. Which for me is wonderful because being "trapped" in an office has the potential to be a rewarding, creative and humours realm of an industry that has uber potential for incredible financial growth.

To the future MPS and social media I say HAZA!

"Destroy Your Printer Contest" Goes annual!

Due to the amazing response we have received for our "Destroy Your Printer Contest" the contest will now be an annual event. With that being said you will all have plenty of time to figure out how to take out your frustrations on your most hated printer or copier. Plus as always there will be a great prize for the winner. Looking forward to July 2010!

Inkjet Anarchy

What kind of inkjet printer would Abbie Hoffman use? An Epson Stylus 760 apparently... Think inkjets are too pricy? Are you a "DIY" kind of person? Well then read the whole article HERE

Our "Destroy Your Printer Contest" Goes International

The destroy your printer contest from Recycler on Vimeo.

Recycler Magazine has done an internet television special about our "Destroy Your Printer Contest" on their RecyclerTV page on their website. You can see the video above.

Click HERE to see the video at Recycler Magazines website.

HP and Gartners "Magic Quadrant" for Managed Print Services

Where will Harry Potter work When He graduates Hogwarts?



Gartners "Magic Quadrant" of course. No doubt the "documentus Printus" charm will be most useful. All kidding aside it seems Gartner has placed HP in the Leaders Quadrant in its Magic Quadrant for Managed Print Services (MPS).

From tecsa.com: HP believes this placement, coupled with the latest multifunction printer (MFP) market share standings and customer adoption, demonstrates its ability to provide customers with a robust MPS offering that delivers continued cost savings and increased productivity in the office.

See the whole article by clicking HERE