Monday, June 15, 2009
Be careful with that axe Eugene...
Someday I am going to cut this printer into little pieces.
Ok, so he's got a shovel not an axe but lets face it this guy is not happy with this copier. It should not be your office staffs responsibility to fix a piece of office equipment if it goes down. However if said office staff needs to have that report on the CEO's desk in the next few hours and they come to that equipment and it is not working, they may feel the need to try to fix it, or smash it into little pieces.
Now what about calling a copier repair guy?
Do you know for sure they will be able to help you in time before that report is due?
Which repair service should you call?
How long will it take for them to get there?
Could this have been prevented?
Expert Laser Services Partnership Program (our MPS program, now known as PrintDOME) is the answer to these and many other questions regarding this stressful scenario. Please see the video below.