After going over some older posts at a few of my favorite industry blogs I stumbled over Greg Walters "Managed Print Services Conference 2010, The DOTC Take Aways: Impressive" post over at DOTC.
Even after the second reading I must say, I really enjoyed this post. As usual it was relevant and had some great humor in it.
Reading this line from the article about the possibilities at the 2011 MPSCon "imagine a sea of Leopard Headbands...glorious, simply, glorious." I couldn't help but think the only thing that would make this scenario better would be to see such a crowed getting down to a live version of "Why can't you fix my printer" performed by the Expert Laser Services MPS all star band.
I also loved this quote from Greg: "I am rough on copier peeps, because I once was one. Ok, well I am one, you can never really get out, once you're in. It's like the Mafia, which never existed, by the way."
And while the there was a lot more excellent perspective on MPSCon 2010 as well as numerous other tasty bits to this piece, I would say that this comment from "Josh" was the highlight of my reading experience in regards to this post,
It is still interesting to me that 50% of the presentations had the old "The customer hides printers under their desk" story.
My personal takeaway from the conference, from an end user perspective: I got to see glimpses behind the curtain of how this service is offered and sold; the things that are sometimes exploited, and how the ones doing it right can shine, even amongst a ballroom full of industry experts.
Haza, Josh... Haza.